With over 25 years of experience in the industry, we understand that great results come from more than simply supplying products. They come from listening, understanding what our clients need, and finding the right solution to bring their ideas to life.
Our journey began in 2001, driven by a passion for providing the highest level of customer service and delivering solutions that genuinely meet our clients’ needs. In 2009, CR8 was established with the same philosophy — to provide our clientele with a better, more complete and more practical solution across merchandise, branding, sourcing and fulfilment.
Over the years, the industry has continued to evolve, and so have we. We are constantly moving forward with humble ambition and practical innovation, adapting to new ideas, technologies, products and opportunities while staying grounded in what matters most: what our clients need.
From uniforms and promotional products to corporate gifts, events, packaging, sourcing, manufacturing and logistics, we bring together the experience, relationships and resources to help take an idea from concept through to total fulfilment.
We don't believe in a one-size-fits-all approach. Every client, project and challenge is different. That's why we focus on creating practical, tailored solutions that make things easier, more efficient and more effective for our clients.
Our experience gives us the knowledge. Our relationships give us the reach. Our passion gives us the drive.
And our commitment remains simple — to be a trusted partner that helps our clients create, grow and move forward.
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To place an order with us, you can browse our catalogue of products. Once you have selected the items you wish to purchase, simply contact our customer service team via phone or email to assist you with placing an order.
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We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), bank transfers, and sometimes cash on pickup. The available payment options will be displayed when we send you an invoice or purchase order.
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Our shipping policy may vary depending on the location and size of the order. We strive to process and ship orders as quickly as possible. Shipping costs will be provided during the checkout process or can be obtained by contacting our customer service team.
Shipping times range and will be dependent on stock availability and location of production. Times below are estimates only;
Local production
1-2 weeks from artwork approval
Offshore production
4-6 weeks from artwork approval by Air
10-12 weeks from artwork approval by Sea
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We have a return/exchange policy that allows you to return or exchange products within a specified timeframe, usually within 2-4 weeks of purchase. The specific details of our policy, such as eligibility criteria and any applicable restocking fees, can be found by contacting our customer service team.
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Yes, we often have discounts and promotions available. These can include bulk order discounts and loyalty programs. You can contact us to stay updated on any offers that we have.